An ERP System Review is an independent assessment of how well your current ERP is supporting the business.
It examines system capability, process alignment, data quality, controls, reporting, integrations, user experience, and the overall health of your ERP environment.

The goal is to identify what is working, what isn’t, and what needs to change — whether that means optimisation, re-implementation, stabilisation, or planning for future replacement.

This service is for organisations that:

• Are struggling with an ERP that feels slow, clunky, or misaligned with real business processes
• Are experiencing low user adoption, manual workarounds, or recurring data issues
• Have gone live but feel the ERP is not delivering expected value
• Inherited an ERP from previous teams and have limited insight into its setup
• Are unsure if they should fix, enhance, or replace their current system

Want a trusted, vendor-neutral advisor to cut through noise and provide clarity

We conduct a structured diagnostic of your ERP environment across business, technology, and operational dimensions. Key activities typically include:

• Process & Pain Point Assessment – where ERP is supporting or blocking operations
• System Configuration Review – alignment to best practice, over-customisation, gaps
• Data Health Check – master data quality, duplicates, governance
• Reporting & Analytics Review – visibility, accuracy, and timeliness of reporting
• Integration Assessment – performance, stability, manual touchpoints
• User Experience & Adoption – training gaps, usability issues, change management
• Support Model Review – how incidents, enhancements, and releases are managed
• Risk & Compliance Review – internal controls, audit findings, segregation of duties
• Improvement Roadmap – short-term fixes, medium-term enhancements, long-term options

Every review is practical, outcome-focused, and tailored to the realities of your business.

At the end of the review, you receive:

• A clear view of what’s wrong and why — not just symptoms, but root causes
• Prioritised recommendations with effort, cost, and impact clearly defined
• A stabilisation plan for fixing critical issues fast
• An optimisation plan for improving performance, processes, and reporting
• A future-state direction — whether to enhance, re-implement, or consider replacement
• A practical roadmap showing sequence, timelines, governance, and the required roles
• Independent advice completely free from software or implementation partner bias

Ultimately, you gain the insight to make confident decisions about your ERP — backed by expert, neutral, and business-focused analysis.