An ERP Health Check is a comprehensive, independent review of the stability, performance, and overall effectiveness of your live ERP environment.
It focuses on identifying issues affecting operations—such as poor configuration, data inconsistencies, integration failures, weak controls, slow performance, and inefficient processes.

The aim is to ensure your ERP is healthy, reliable, and delivering the value it was designed to provide.

This service is ideal for organisations that:

• Are experiencing recurring issues, instability, or slow system performance
• Have gone through a recent go-live and want assurance the system is stable
• Feel their ERP is not being fully utilised or is delivering below expectations
• Are preparing for upgrades, expansion, or new phases of implementation
• Want an unbiased review to validate partner performance or internal support capability
• Need a clear understanding of risks before they grow into major failures

We conduct a structured health assessment across all major functional, technical, and operational layers of your ERP. Typical activities include:

• Stability & Performance Review – response times, batch jobs, system logs, outages
• Configuration Assessment – alignment to best practices, over-customisation, gaps
• Data Integrity Check – master data quality, duplicates, posting issues
• Process Efficiency Review – bottlenecks, manual workarounds, rework
• Integration & Interface Review – reliability, error handling, dependencies
• Security & Controls Assessment – user access, segregation of duties, audit readiness
• Support Model Review – ticket trends, backlog, release management, SLAs
• Technical Environment Review – environments, updates, monitoring
• Risk Profile & Red Flags – issues impacting operations, compliance, or scalability
• Improvement Roadmap – quick wins, medium-term fixes, long-term enhancements

Our approach is objective, practical, and laser-focused on operational outcomes.

At the end of the Health Check, you receive:

• A clear diagnostic of the current ERP health — functional, technical, and operational
• Root cause analysis of major issues affecting productivity and system reliability
• Prioritised remediation plan with effort, impact, cost, and recommended sequence
• Stabilisation plan to resolve immediate pain points and reduce risk
• Optimisation roadmap to improve efficiency, automation, and reporting
• Improved confidence in ERP performance, reliability, and scalability
• Vendor-neutral recommendations for how to enhance or support the system going forward

The ERP Health Check helps you move from firefighting and system frustration to a stable, predictable, high-performing ERP environment.